Terms of Service

1. Service Agreement & Delivery

By purchasing an IPTV subscription plan with Great IPTV, you receive instant access to our high-speed Xtream Codes API and M3U playlist feeds for the duration of your selected subscription package. Activation is processed digitally in under 2 minutes via WhatsApp concierge.

2. 24-Hour Guarantee & Refund Policy

We provide a 24-hour money-back guarantee on all initial plans. If you encounter unresolved technical issues, contact our 24/7 WhatsApp concierge support team for prompt assistance or full refund processing.

3. Multi-Device Connections & Fair Use

Subscriptions are formatted for single or multi-device stream allocations as selected during checkout. Simultaneous streaming beyond your allocated connection limit will pause playback to ensure peak bandwidth availability.

4. Server Availability & Uptime SLA

Great IPTV provides a 99.97% annual server uptime commitment backed by automated failover edge routing nodes across North America and Europe.

5. Bandwidth & Technical Requirements

To experience true 4K Ultra HD 60fps streaming without buffering, subscribers must maintain a stable internet connection with minimum download speeds of 25 Mbps per concurrent 4K stream (or 15 Mbps for 1080p Full HD). We recommend connecting your streaming device (Amazon Firestick, Apple TV, or Smart TV) via 5GHz Wi-Fi or hardwired Ethernet for optimal throughput.

6. Prohibited Activities & Security Compliance

Subscribers agree not to re-stream, re-broadcast, capture, or publicly redistribute stream feeds delivered via Great IPTV. Sharing your unique Xtream Codes API or M3U playlist credentials with unauthorized third parties or engaging in automated packet scrapers will result in immediate credential revocation without eligibility for refund.

7. Service Modifications & Channel Lineups

Because live television broadcasts and channel schedules are dynamic, channel line-ups, electronic program guides (EPG), and video-on-demand libraries may be updated, re-indexed, or optimized periodically to preserve server stability and high-bitrate stream delivery.

8. Governing Terms & Support Inquiries

For any questions regarding these Terms of Service, billing disputes, or corporate support, reach out to our dedicated concierge desk at support@iptvnexus.store or message our live engineering team directly via 24/7 WhatsApp concierge.